FAQ
When will I receive my order?
Great question! With each item being made to order, a processing time of 3 to 4 days applies in addition to shipping, which typically takes 7 to 10 days. We send tracking information as soon as your order ships so you can follow your package on its way to you!
Which size should I buy?
There is a sizing guide on each product. Please use care taking measurements, or ask someone to measure you to help determine the best size to order. If you measure between sizes, we recommend you choose the larger size to ensure fit.
Do you ship internationally?
As of now, we ship within the US only.
Do you have a physical store location?
We have no physical store location at this time, but we hope to change that soon!
Can you change or cancel my order once it has been placed?
We are unable to cancel or make changes to the order once it is placed. We kindly ask that you double check your order for accuracy before purchasing.
Do you accept returns and exchanges?
Yes, we do! You can initiate a return through our online portal, or contact us at returns@rmndr.shop. For more information, visit our return policy.
Are your clothes eco-friendly or sustainable?
Yes! By choosing to have all of our items made to order, we ensure that each item has a home before we make it. This means more impact on hearts and minds, and less impact on the environment.
How can I get in contact with your customer service team?
Funny you should ask! There’s a form just below.